Projekter pr. år
Abstract
Design/methodology/approach – A mixed-method approach studying employees’ authentic search activities during a 4-months period by log data, questionnaire survey, and interviews. The log data analysed the entire active searcher group, whereas the questionnaire and interviews focused on frequent searchers.
Findings – The three studies provided insight into the searching activities and an understanding of the way searchers used the enterprise search system to search for information as part of their work tasks. The data identified three searcher groups, each with specific search characteristics. Four work task types were identified, and for all four types the searchers applied a tracing searching technique with use of contextual and historical relationships as paths.
Practical implications – The findings point to the importance of knowledge on historical and contextual relations in enterprise search.
Originality/value – The work sheds new light on enterprise searchers’ information search practices. A significant contribution is the identification of a tracing search method used in relation to four essential work task types. Another contribution is the importance of historical and contextual knowledge to support the tracing search and decide what paths to follow.
Originalsprog | Engelsk |
---|---|
Tidsskrift | Journal of Documentation |
Vol/bind | 78 |
Udgave nummer | 5 |
ISSN | 0022-0418 |
DOI | |
Status | Udgivet - 2022 |
Emneord
- Enterprise search
- Workplace searchers
- Search techniques
- Information practice
Fingeraftryk
Dyk ned i forskningsemnerne om 'The role of historical and contextual knowledge in enterprise search'. Sammen danner de et unikt fingeraftryk.-
Enterprise search: user interaction and user practices
Lykke, M., Bygholm, A. K. M., Byström, K. & Svarre, T.
01/01/2016 → …
Projekter: Projekt › Forskning
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Enterprise search: studies of search practices in biotech industry
Bygholm, A. K. M., Svarre, T. & Helholm, P.
01/01/2017 → 31/12/2023
Projekter: Projekt › Forskning
Aktiviteter
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ISKO UK Meetup
Marianne Lykke (Deltager)
16 apr. 2024Aktivitet: Deltagelse i faglig begivenhed › Organisering af eller deltagelse i workshop, kursus, seminar, udstilling eller lignende
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Navigation i Sundhedsministeriets intranets
Marianne Lykke (Konsulent), Mette Skov (Konsulent) & Pernille Viktoria Kathja Andersen (Konsulent)
2022Aktivitet: Myndighedsbetjening, konsulentarbejde og øvrig ansættelse › Rådgivning og konsulentarbejde
Publikation
- 3 Citationer
- 1 Bidrag til bog/antologi
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Supporting exploratory enterprise search with an AI/ML-based semantic tool
Lykke, M., 2022, Search Insights 2022. s. 40-42 3 s.Publikation: Bidrag til bog/antologi/rapport/konference proceeding › Bidrag til bog/antologi › Forskning
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